Privacy Policy BBS117

1. Introduction

BBS117 is a trusted online entertainment platform with millions of members across Asia. We understand that your trust is our most valuable asset, and we take full responsibility for protecting the personal information you share with us.

This Privacy Policy explains how BBS117 collects, uses, stores, and protects your personal information when you use our website at bbs117.vu, our mobile app, and all services we offer. By registering or using any bbs117 service, you agree to the terms set out in this policy.

We use clear, plain language so you can easily understand your rights and how we handle your data. If you have any questions after reading this policy, please contact our support team.

2. Information We Collect

BBS117 collects various types of information depending on how you interact with our platform. Below are the categories of information we collect:

Account Registration Information:

• Full name as stated on your identification document
• Your active email address
• Valid mobile phone number
• Date of birth for age verification (members must be 18 years of age or older)
• Self-set username and password
• Country or region of residence

Identity Verification (KYC) Information:

• A valid copy of your identification card or passport
• Proof of residential address (utility bill or bank statement)
• Selfie photo for facial verification

Financial Information:

• Bank account or e-wallet details for deposits and withdrawals
• Deposit and withdrawal transaction records
• Wagering history and gaming activity

Technical & Usage Information:

• IP address and device information (device type, operating system, web browser)
• General location data based on IP address
• Login activity and game session logs
• Relevant cookie and tracking technology information

3. How We Use Your Data

The information we collect is used for specific and legitimate purposes. BBS117 uses your personal data to:

• Account management – securely creating, verifying, and maintaining your member account.
• Transaction processing – ensuring deposits and withdrawals are processed accurately and securely to the correct account.
• Age and identity verification – complying with the legal requirement that all members must be 18 years of age or older.
• Fraud prevention – identifying and preventing fraudulent activity, money laundering, or platform abuse.
• Customer support – helping you resolve issues, answer enquiries, and providing technical assistance.
• Service Communications – sending important notifications related to your account, transactions, or policy changes.
• Platform improvement – analysing aggregated usage patterns to enhance the user experience and website performance.
• Promotions and offers – delivering relevant promotional information and bonuses, subject to your communication preferences.
• Regulatory compliance – fulfilling legal obligations and the requirements of applicable regulatory authorities.

We will not use your data for any purpose beyond those stated above without obtaining your consent first.

4. Information Sharing

BBS117 does not sell or disclose your personal data to third parties for marketing purposes. However, there are limited situations where we may need to share certain information:

• Payment service providers – financial institutions and payment processors that assist us in handling your deposits and withdrawals. They are bound by strict confidentiality agreements.
• Technical service providers – companies that help manage our technical infrastructure, subject to strict data protection agreements.
• Regulatory authorities – if required by law or court order, we may need to disclose certain information to the relevant authorities.
• Game software partners – third-party game providers integrated within our platform may receive minimal, anonymised session data for technical purposes.

5. Cookies & Tracking Technologies

BBS117 uses cookies and similar tracking technologies to enhance your experience on our platform. The types of cookies we use are as follows:

• Essential Cookies – required for core website functions such as login, sessions, and security. These cookies cannot be disabled.
• Performance Cookies – collecting anonymised information about how you use our website to help us improve platform performance.
• Functional Cookies – remembering your preferences such as language, display settings, and login information for your convenience.
• Analytics Cookies – helping us understand aggregated and anonymised usage patterns for continuous improvement purposes.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of the bbs117 platform.

6. Your Rights as a Member

As a BBS117 member, you have the following rights regarding your personal data:

• Right to Access – you may request a copy of the personal information we hold about you at any time.
• Right to Rectification – if any of your information is inaccurate or incomplete, you have the right to request an immediate correction.
• Right to Erasure – you may request the deletion of your personal data, subject to applicable legal retention requirements.
• Right to Restriction of Processing – in certain circumstances, you may request that we restrict how we process your data.
• Right to Object – you may object to the use of your data for direct marketing or profiling purposes at any time.
• Right to Data Portability – you may request your data in a structured, machine-readable format for transfer to another service.

To exercise any of the rights above, please contact our customer support team. We will process your request within 30 business days.

7. Information Security

BBS117 continually invests in security infrastructure to keep your personal data safe. Key security measures we have in place include:

• End-to-end data encryption using the latest SSL/TLS standards
• Active intrusion detection system operating 24 hours a day, 7 days a week
• Two-factor authentication (2FA) available for all member accounts
• Regular security audits by independent cybersecurity experts
• Role-based access control for internal staff
• Real-time monitoring of unusual account activity
• Encrypted data backups stored in secure locations

8. Data Retention Period

BBS117 retains your personal data for as long as your account is active or as long as needed to provide services to you. Below are our data retention guidelines:

• Active account data – retained for as long as your account is active and for 5 years after account closure for legal compliance purposes.
• Financial transaction records – retained for a minimum of 7 years in accordance with financial and tax legal requirements.
• KYC Documents – retained for 5 years after the business relationship ends, in line with anti-money laundering regulations.
• Customer support communication logs – retained for 2 years for reference and service improvement purposes.
• Cookie and analytics data – data collected through cookies is stored for a maximum of 13 months.

Once the retention period expires, your data will be securely deleted or anonymized so it can no longer be linked to you.

9. Children's Privacy

The BBS117 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.

If we discover that we have collected data from someone under the age of 18, we will immediately take steps to delete that information and close the account in question. If you become aware that an underage child has registered an account on our platform, please contact us right away.

10. Privacy Policy Amendments

BBS117 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or service improvements. We will notify you of any material changes through:

• Prominent notices on our platform's home page
• Email to the address registered on your account
• In-account notifications when you log in

The "Updated" date at the top of this page reflects when the latest amendment was made. Your continued use of the BBS117 platform after any changes are published constitutes your acceptance of the amended Privacy Policy.

We encourage you to review this page regularly to ensure you are always up to date with our latest privacy policy.

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer:

• Email: [email protected]
• Response Time: Within 3 business days for general inquiries; 30 business days for formal data rights requests.
• Language: We can communicate in both Bahasa Melayu and English.

We value every piece of feedback and will do our utmost to address each of your concerns thoroughly and promptly.